“Dr. Rachel Burnett was so professional, kind, and patient with my 95-year-old Mom. My Mom was adamant that she didn’t need hearing aids though she only heard under 40%. Trying to persuade her even to try them was a losing battle. We literally dragged her to Mission Audiology. After several sessions of thorough analysis and adjustment, my Mom relaxed and could hear everything. We were afraid she was closing down due to lack of hearing. We are relieved and happy that we can communicate with my Mom and have her engage in life again. Thank you so much, Dr. Burnett, for your expertise and gentleness with my Mom. It means the world to us.”
“Dear Mission Audiology,
I brought my dads hearing aid In because he could no longer hear anything out of it a even after replacing battery with new one.
His fear was it had broke and it would be some time before he could get a new. He was in the hospital at that time and really could not hear what people were telling him.
Your front office person (sorry I forgot her name) took the hearing aid to check it out for me and brought it back to me in a few minutes , working!
It seems the filter had become obstructed and she put a new filter in and it was perfect.
This brought me great relief and my dad great happiness. I asked the charge and your kind person said it was your office pleasure. You know, few people are as competent or prompt or kind as she was. Further, to be as generous with everything.
I have held you business card on my dresser for months now, dad has past on, and I have been meaning to write you for several months and say once again thank you. I don’t know if you are aware of the little things you may do have such great effect in other people’s life, so if not, I wanted you to know.
Again, my most sincere and grateful Thank You for your professionalism, your care, and the kind person who helped me, and my dad.”
Sincerely, James Webb
” Dear Dr. McBride:
Making the decision to address my hearing loss, after years of denial, was not easy. Once the decision was made, the next step was to find a Doctor of Audiology to properly assess my hearing. Sunni, you immediately made me feel comfortable which made the entire process very easy.
My “new ears” are terrific! Hearing well is the absolute best thing I’ve ever done for myself. I wish I’d done it years sooner. Every day brings new sounds to enjoy like birds chirping, raindrops along with dozens of other sounds. My world is a brighter place because I am hearing well. Telephone calls and conversations are clear and not just having to ask someone to repeat what they said is so great. The only trouble I seem to have is forgetting to take them out before bed.
Thank you for helping me to hear again. “
Marion S. Estes
” Without you I would still be living in a silent world. Each day I experience a new sound, it is totally UNREAL!!!!!! When I first got my new ear (my name for my hearing aide ) I didn’t know what the clicking sound I kept hearing in my car was, then I realized it was my turn signals. WOW After that I stayed up all night just to hear the rain. These are just a few of the things in life I would still be missing without Sunni’s help!! How does one thank someone for giving them such a gift. Your quality of life is soooooo much better!! “